Industries
About client
The Challenge
There appeared a new compliance requirement due to local legal developments. The gambling venues had to restrict entrance to the persons entitled to government benefits. All those persons were listed in a database managed by the ministry of internal affairs. Also they had to cover themselves from players that had fake IDs or records with AML databases. Manual input of data for ID verification was time consuming and could lead to potential errors. They needed something that succeeds on those two fronts. The cost of making a mistake and getting a fine was getting much worse.
How we helped them
Elcid developed an engineer and software system that combined a EU certified scanner and a MS Windows application. The process was guided step by step through a clear and easy interface of the Windows application. The ID was put on the scanner. The device had the capability to scan and recognise the MRZ code of the ID card. The application sent the acquired ID data to the cloud server that carried out verification with the internal affairs and AML databases. The verification process was incredibly swift and hassle-free. Legitimate ID’s received green light and the visitors were allowed. We made their checking IDs virtually foolproof.
To comply with GDPR requirements we added a signature pad. There was an additional step added. After the ID verification the visitor was offered to read on a pad screen terms and conditions of personal data storage and sign them on the same pad. Then the venue owner was granted the right to keep players’ data securely on the server.
We also included ERP elements into that system. The clubs’ personnel enjoyed monitoring and statistics data featuring registered devices, age, gender and number of new visitors. This data enabled them to target their audience and plan ads campaigns.
We automated their personnel verifications as well. The venues’ employees had to pass the same ID checking at the beginning of their shift the same way as the visitors. We substituted the individual attestation by a bulk verification of active staff. This reduced the time for shift kickoff.
The whole complex required minimal training to operate effectively.
Further Improvements
- Our server application allows us to use mobile phones as scanners. Thus we offer a mobile app for visitors verification if our client is reluctant to own a dedicated scanning device to meet this aim.
- We can easily integrate our system into your current CRM and ERP systems.
- Our system is a whitelabel and its elements can easily carry your brand and identity.
- Subscription model
The Technologies and Tools
The engineer and software integrated platform includes:
- A certified EU scanner with an electronic signature pad
- AI OCR recognition
- The custom MS windows application developed with C#
- A custom backed server run on MS Azure cloud
- Monitoring dashboard
- Android and iOS native applications
The results
1000000 foolproof ID verifications of players every year in Slovakia.
Improvements in staff supervision and operational productivity.
Data-driven insights improved the club's ad targeting and campaign planning.
CRM and ERP integrations and mobile apps.
Case studies
At ELCID, we specialize in team augmentation, custom web and mobile development, IoT systems, and advanced AI integrations. Explore our case studies to see how we craft tailored solutions that meet unique client needs.
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