Industries
About client
The Challenge
The client was expanding their craft beer distribution business through both offline and online shops but faced several challenges. They lacked an efficient system to manage customer interactions across multiple platforms and to process orders and deliveries effectively.
How we helped them
To address these challenges, we developed Beer Station, a comprehensive web and mobile solution. The system integrated a CRM with an online sales platform, providing a seamless experience for managing orders and deliveries. Dynamic online menus allowed for quick product updates, while efficiently invoicing streamlined paperwork. Robust KYC processing ensured compliance, and powerful loyalty and marketing tools boosted customer engagement and sales. Also, the own delivery became easy and effectively assisted by the mobile app.
The Technologies and Tools
The results
Improved clients' experience
Automated wholesale and retail delivery
Launch of a brand new e-shop
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